GENERAL CONTRACTING CONDITIONS
These general contracting conditions regulate the commercial relations between Figueroa Golf School (hereinafter, Figuera Golf) and the users who purchase the products offered through this website.
Users are informed that FIGUERA GOLF reserves the right to modify these general terms and conditions at any time. And respects, in all cases, the general terms and conditions in force at the time the contract or purchase is made by the user.
These conditions have been drawn up following the provisions of Law 34/2002, on information society services and electronic commerce, Law 7/1998 on General Contracting Conditions, and Royal Legislative Decree 1/2007 approving the revised text of the General Law for the Defence of Consumers and Users in its latest amendment contained in Law 3/2014 of 27 March, Law 7/1996 on the Regulation of Retail Trade and any other legal provisions that may be applicable.
By accepting the terms and conditions, the user declares that he is aware of and agrees to the procedures set out herein as necessary to proceed with the purchase.
INFORMATION BEFORE PURCHASE
All users can view all the products offered for purchase on the website, classified by categories and subcategories. By clicking on each one, the user will access a complete product file where a brief description, availability and price, will be indicated. Users are informed that all data provided in the description of the products are based on the information provided by their suppliers.
All prices are shown in euros and include the applicable V.A.T. and/or any other applicable tax. These prices shall be those in force, except for any obvious typographical errors. Transport not included in the prices shown for the products; the cost is broken down at the time of completion of the purchase.
The user is informed that the product purchased through this website may undergo due to the availability of the manufacturer, non-substantial modifications in the components, characteristics or features of the batch that comprise it, as long as they do not involve a detriment to the qualities and features advertised.
PURCHASING SYSTEM
The procedures for purchase products, will be those shown on the screen at all times and described in these General Conditions. The user can access the purchase with or without registering with FIGUERA GOLF. An e-mail address will be requested for this purpose.
To proceed with the purchase of the products, the user must click “Add to cart” on each product. As the user selects what he/she wishes, the “Cart” or “Basket” with the products pending payment can be previewed on the top right-hand side of the website, which will be updated as products are added, as well as the transport costs. If the user wishes to see his order in more detail, he can click on “Cart” and will be directed to another screen where he will be able to see a summary of the selected products. From there, they can choose to continue shopping or confirm their order.
In the “Cart” or “Basket” summary screen, the user can use a discount voucher that FIGUERA GOLF has given him/her as a result of a promotion, raffle or other circumstance. To validate it, click on “Redeem Code”, and the discount will be displayed in the price breakdown, as long as it is still valid according to its particular conditions.
When the user has completed their shopping list, they must click on the “Finalise order” button at the bottom of their shopping list. From this moment on, he/she must complete the information as requested and select, if necessary, the delivery and billing address, shipping method, and the payment method he/she want to use.
PAYMENT SYSTEM
Payment may done by bank transfer. The user will be able to choose the payment method at the end of the purchase and will be subject to the following conditions:
Payment by credit card will done through a payment gateway managed by a bank with a secure server certified according to the SSL protocol. The bank details entered are encrypted and transmitted securely to the bank and are subsequently verified with the issuing bank to prevent possible fraud and abuse. FIGUERA GOLF does not have the bank details or the credit or debit card used by the user to make the purchase.
When the purchase is fraudulently or improperly using the payment card number, the purchaser will be entitled to demand the immediate cancellation of the charge. However, if it has actually made by the cardholder and the demand for a refund is not the result of exercising the right of withdrawal or termination, the purchaser shall be liable to the entrepreneur for compensation for any damages incurred as a result of the cancellation.
FIGUERA GOLF will always send an e-mail to the user confirming the order once the payment method is selected and the order finalised.
SHIPMENT OF ORDERS
Shipping costs are proportional to the weight, the deslivery address of the package and the shipping method; and will be paid by the buyer. The costs are listed in the shopping cart before proceeding with the purchase.
FIGUERA GOLF emphasises the responsibility of the user to enter a complete and correct delivery address. The customer will be informed of this fact when the order is shipped, and the carrier will activate the tracking functions to guarantee delivery.
FIGUERA GOLF delivers throughout Spain, including the Balearic Islands, Canary Islands, Ceuta and Melilla.
DELIVERY TIMES
These are the indicative delivery times if stock is available (in working days):
Destination Delivery Spain (peninsula) 48-72 h
Balearic Islands, 15 days (approx.)
Canary Islands 15 days (approx.)
Ceuta 15 days (approx.)
Melilla 15 days (approx.
Users are informed, that there will be no delivery service on Saturdays, Sundays and public holidays. Therefore, these days count as non-business days.
EXCEPTIONS TO DELIVERY TIMES
During special offers on the FIGUERA GOLF website, delivery times may be longer than usual.
FIGUERA GOLF will not assume any responsibility for delays in the delivery of orders when this delay is the sole fault of the purchaser or authorised person.
From the moment of delivery of the products, in accordance with the procedure regulated in these Terms and Conditions, the client assumes the risk of deterioration, damage and loss of the order. The customer shall be responsible for the products storage and preservation in the conditions that, where appropriate, are established in their labelling.
If an article is not in stock when placing the order, we will let you know and confirm the date on which it will be available again, or an equivalent substitute product can proposed.
DELIVERY CONDITIONS
The customer is responsible for checking the content and condition of the goods at the time of delivery. Once the delivery note has been accepted, signed and returned to the carrier, he will have expressed his agreement with what he has received and waived any further claims regarding the suitability and identity of the goods ordered and received. In the event that, at the time of delivery, the customer notices errors in the goods received or that the goods are visually damaged, he shall note these circumstances on the delivery note of the carrier and shall inform us of these facts within 24 hours.
TAXES AND OTHER CHARGES
In the event of import taxes and/or customs formalities, these costs shall be borne by the buyer.
TAXES AND OTHER CHARGES
In the event of import duties and/or customs clearance, these charges shall be borne by the purchaser.
RETURNS POLICY
The customer shall have fourteen (14) calendar days from receipt to exercise their right of withdrawal without giving any reason.
In order to exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by sending an unequivocal statement to the e-mail address info@figueroagolf.com. In order to comply with the withdrawal period, it is sufficient that the communication concerning your exercise of the right of withdrawal is sent before the withdrawal period expires.
In the event of withdrawal on your part, all payments received from you will be refunded to the customer in the same form of payment in which they were made. The shipping costs for the return shall be borne by the user. Returned products must be in normal condition (in their original packaging and unused and unmanipulated). A copy of the invoice must be enclosed. Before returning the Product, the Customer must ensure that it is properly protected and sealed so that it does not suffer any damage during transport.
If the reason for the return is that the product is defective or does not correspond to what was ordered, FIGUERA GOLF will bear the cost of the return and the new shipment. If the reason is that the order does not satisfy you, we will reimburse the amount, but not the shipping or return costs.
The refund will be paid once the returned order arrives at our offices and with the same method of payment that has been used.
The exercise of the right of withdrawal will extinguish the obligations of the parties to perform the contract.
The address for the return or delivery of the goods to FIGUERA GOLF is:
Ronda del Golf Este s/n
Practical Golf Course Torrequebrada
29630 Benalmádena
without undue delay and, in any case, no later than 14 days from the date you inform us of your decision to withdraw from the contract. The deadline shall be deemed to have been met if you return the goods before the 14-day period has expired.
You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
CUSTOMER SERVICE
If you have any questions, you can write to info@figueroagolfcom.
APPLICABLE LEGISLATION. SUBMISSION TO JURISDICTION
The use of our website and the contracts for the purchase of products through this website will be governed by Spanish law.
Any dispute arising out of or in connection with the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.
If you are contracting as a consumer, nothing in this clause shall affect your rights as a consumer under applicable law.
INFORMATION ON ONLINE DISPUTE RESOLUTION/CONSUMER ARBITRATION
The EU Commission provides a platform for online dispute resolution on the internet at the following link: http://ec.europa.eu/consumers/odr
This platform serves as a contact point for the out-of-court resolution of disputes arising from online purchase or service contracts involving a consumer.
Last modified: 22 September 2022
http://ec.europa.eu/consumers/odr
http://ec.europa.eu
